How can we help?
Answers to common questions about Shinora, and how to reach us if you need more.
Adding a piece
Tap + and take a photo or pick one from your library. Then choose a category (ring, necklace, bracelet, earrings or other) and fill in the material, stones, brand and estimated value. Every field except the name is optional.
In Stock, In Storage, Wishlist
Each piece belongs to one of three lists. Move it at any time from the item screen, for example from Wishlist to In Stock when you finally buy it, or to In Storage when it goes into the safe.
Total value & analytics
The total adds up the estimated values you've entered. Wishlist items aren't counted. Analytics break your collection down by category, material and stone. Update a value and the numbers refresh right away.
Backups & new devices
Your catalog is stored on your iPhone and included in your regular iPhone backup. Restoring that backup to a new device brings your collection with it. Deleting the app removes its data.
Contact
Questions, bugs or ideas? Write to us at [email protected]. It helps to include your iOS version and a short description of the issue.
Response time
We read every message and usually reply within 1–2 business days.